Do NOT long-term subscribe to beauty boxes!

Last month one of the UK beauty box companies, Carmine UK, announced that they were shutting up shop and moving in with GlossyBox. There was no real notice of this and the only notification was one email which aimed to salvage as many Carmine subscribers over to GlossyBox as possible. A month down the line and they still haven’t refunded the subscriptions of lots of subscribers. However, they have shut up shop, redirected their website to GlossyBox and cancelled their email provider. With no phone number to contact them, no reply on twitter, the Facebook page deleted and an address which is just company holdings, what are we supposed to do. This has undermined the trust and dedication of many subscribers who strived to help to support, promote and enjoy the company.

My recommendation to you all is not to subscribe to ANY beauty box for a subscription longer than monthly until such time as this is resolved and someone takes ownership of their debt. It seemed that there was an implied merger or buy-over by GlossyBox but they firmly deny any links with Carmine and any responsibility whatsoever. Hopefully trading standards, the fraud department and, if necessary, the courts can get to the bottom of this.

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Posted: April 18th, 2012 under Uncategorized.